Thank you for your interest.      

            1)       What is membership cost?

            Yearly dues are currently $500.00

2)       What travel is required?

      Members are required to attend annual meeting (meeting is normally held in spring)

3)       Is this the same as the old Cadillac organization or a new one?

      The Cadillac National Service Managers' Council has been in continual operation since being founded in 1971.

4)       How is board elected?

      New members are nominated by a current member and then are approved by the membership committee based on several criteria ( CSI, sales/service volume, factory recommendation, etc). 

5)       Are two signatures required on every financial transaction the organization does?

      Not exactly, All expenditures must be approved by the current president and review by our treasurer. Financial records are available for review by the membership.

6)       What type of meetings do you have? Conference calls, off site etc

      Annual meeting is held @ a conference center or hotel (normally in the Detroit area, this years meeting was held @ the Ren Center).

      Committee Chairmen are required to attend an additional meeting prior to the annual meeting. All expenses for this meeting are paid out of council funds.

      Conference calls are held weekly between select members of council and members of the Brand Quality Teams from Cadillac.

      Conference calls between all council members are held as needed to discuss any items requiring verbal interaction, however most communications are handled by email.

7)       How often do you meet?

      Once a year for the entire membership body, select members may be asked to participate in additional meetings or events during the year. (New product reviews, Assembly plant meetings, new program review, etc) 

8)       Are the meetings and agenda dictated by Cadillac?

      Meetings and agenda are set by council, however input from Cadillac personnel and other members of General Motors is considered.  

9)       What are the benefits to me to join?

      You will get to participate in discussions that help shape future programs and policies. You will get to meet, interact and develop relationships with fellow Service Managers, Vendors, Brand Quality Managers, Department Heads and Executives from General Motors. (Participants in our last meeting included Mark LaNeve, Jim Taylor and Peter Lord)

      You may have access to advance information not normally available through SI or other sources.