Thank you for your interest.
What is membership
Yearly dues are currently $500.00
What travel is
required to attend annual meeting (meeting is normally held in spring)
Is this the same as the old Cadillac organization or a new one?
National Service Managers' Council has been in continual operation since
being founded in 1971.
How is board elected?
New members are
nominated by a current member and then are approved by the membership
committee based on several criteria ( CSI, sales/service volume, factory
Are two signatures
required on every financial transaction the organization does?
Not exactly, All
expenditures must be approved by the current president and review by our
treasurer. Financial records are available for review by the membership.
What type of meetings
do you have? Conference calls, off site etc
is held @ a conference center or hotel (normally in the Detroit area,
this years meeting was held @ the Ren Center).
Chairmen are required to attend an additional meeting prior to the
annual meeting. All expenses for this meeting are paid out of council
are held weekly between select members of council and members of the
Brand Quality Teams from Cadillac.
between all council members are held as needed to discuss any items
requiring verbal interaction, however most communications are handled by
How often do you meet?
Once a year for
the entire membership body, select members may be asked to participate
in additional meetings or events during the year. (New product
reviews, Assembly plant meetings, new program review, etc)
Are the meetings and
agenda dictated by Cadillac?
agenda are set by council, however input from Cadillac personnel and
other members of General Motors is considered.
What are the benefits
to me to join?
You will get to
participate in discussions that help shape future programs and policies.
You will get to meet, interact and develop relationships with fellow
Service Managers, Vendors, Brand Quality Managers, Department Heads and
Executives from General Motors. (Participants in our last meeting
included Mark LaNeve, Jim Taylor and Peter Lord)
You may have
access to advance information not normally available through SI or other